Is Sweetwater Safe Sweetwater Reviews
When shopping for musical instruments, guitars, in particular, many have an old school outlook where they will only purchase a guitar after playing it first in a physical store.
For those people, shopping at a music retailer that exclusively operates online might sound risky and leave them skeptical.
If that sounds like you, then you might be asking, Is Sweetwater Safe?
Yes, Sweetwater is definitely safe. They are one of the largest and most reputable online musical instruments retailers in the world. They have outstanding customer support, offer a free 2-year warranty on all purchases, and an excellent customer satisfaction guarantee return policy.
And if youre still skeptical, here are some consumer reviews of Sweetwater Sound to help give you an idea of how satisfied customers have been shopping on Sweetwater.
Sitejabber According to Sitejabber, Sweetwater has a total of 761 reviews with an average rating of 4.47/5. This means that most people are satisfied with their experience shopping on Sweetwater.
Trust Pilot According to Trust Pilot, Sweetwater has a total of 745 reviews with an average rating of 4.6/5. Consumers say that Sweetwater Sound is outstanding and provides an excellent shopping experience overall.
Yelp According to Yelp, Sweetwater has a total of 316 reviews with an average rating of 4/5.
Sweetwater Runs A Music Academy And Two Youth Music Programs
Sweetwater is dedicated to fostering musical talent at all ages and levels. Thats why we started the Sweetwater Academy of Music & Technology, where students are matched with an instructor from our team of music professionals, including vocalists, guitarists, bassists, pianists, and string and wind instrumentalists, representing every genre.
We also offer personal instruction in recording, mixing, DJing, and live sound. No matter if youre a complete beginner or a seasoned player who wants to brush up on technique, the Sweetwater Academy is sure to have an instructor whos right for you.
During the summer, we hold Sweetwater Rock Camp, a weeklong, totally immersive musical experience for young musicians aged 12 to 18. At Rock Camp, students hone their performance skills, learn songwriting and arrangement, and, most importantly, meet and form a band with other young musicians. Rock Camp culminates in a professional recording session at Sweetwater Studios and a live performance in Sweetwaters Performance Theatre.
Also, at Sweetwater, we know how beneficial early exposure to music is to the development of young minds. Our Tiny Musicians program is for little guys and gals ages three and under and includes musical games, singing, and rhythmic activities in a group setting. Not only is the Tiny Musicians program good for a childs mind, but its also an excellent way for them to interact with other kiddos and build a strong bond with their parents.
New Purdue Fort Wayne Sweetwater Music Center Dedicated
Categories: Administration, Arts and Humanities, Education, Public Affairs
FORT WAYNE, Ind.Purdue University Fort Wayne and Sweetwater Sound executives today dedicated and officially opened the Purdue Fort Wayne Sweetwater Music Center on the Sweetwater corporate campus in Fort Wayne. The new facility houses the universitys popular music industry program that is a part of its new School of Music.
The new center will welcome its inaugural group of students and faculty when classes begin on August 20. Made possible through the financial support of Sweetwater Founder and CEO Chuck Surack and his wife, Lisa, the center will serve as the primary location for Purdue Fort Wayne students pursuing one of two new majorsa Bachelor of Science in Music Industry or a Bachelor of Science in Popular Music, as well as the Bachelor of Science in Music with a concentration in Music Technology that has been part of the curriculum.
This is a tremendous opportunity for our students and a significant boost for our new School of Music, says Ronald L. Elsenbaumer, chancellor of Purdue Fort Wayne. We are very grateful to Chuck and Lisa Surack for their generosity and we look forward to educating the next generation of music industry leaders, producers, creators, and performers in this impressive new facility.
For additional information, contact Nicole Hahn at 260-481-4106 , 260-760-7409 , or .
You May Like: How To Add Music To Instagram Story
Does Sweetwater Music Ship To Canada
Americans who order packages from places like Sweetwater Music have no worries. They put in their address, and within the stipulated time frame, the package arrives.
Things are not as easy for Americas neighbor to the north, Canada. A number of American stores wont ship internationally. This can be frustrating, especially if the stores are offering great deals.
If you have experienced this recently, do not get frustrated. There are options available that will allow you to ship items ordered from e-commerce stores like Sweetwater Music to your house or office address in Canada.
Crescendo Club & Cafe
Located at Sweetwater
Open to all and equipped with the latest in espresso technology, plus the finest local ice cream, chocolate, and baked goods, the world-class Crescendo Cafe serves up a truly cosmopolitan coffeehouse experience. Stop by and enjoy all the tasty treats the Fort Wayne area has to offer.
Read Also: How To Get Apple Music On Xbox
Sweetwaters Sales Engineers Go Through An Intensive Training Program
Why are Sweetwater Sales Engineers the best in the industry? In part, its because of Sweetwaters unique, intensive training process. Before our Sales Engineers talk with their first customer, they undergo a 13-week training program dubbed Sweetwater University.
A supercharged crash course in all things pro audio, Sweetwater University has a comprehensive curriculum that covers audio, mechanical, and electrical engineering live sound and studio recording techniques and hours and hours of in-depth exploration of a massive range of gear from guitar pedals to large-format recording consoles.
And, after our Sales Engineers graduate and start working with customers, their education continues with numerous classes provided by product vendors and ongoing discussions of the latest products and technology. Our Sales Engineers attend meetings twice a week where they are informed about new products and trends.
Our Sales Engineers also have access to an extensive gear library, packed with pedals, preamps, microphones, instruments, and amps. That hands-on experience is invaluable and necessary so that we feel confident matching our customers with the gear thatll take their creativity to the next level.
Band & Orchestra Rentals
Over 10,000 students rent their instrument from Cosmo Music each year. We have an extensive rental inventory of thousands of instruments available to outfit programs of any size. You’ll receive free repairs and adjustments as required due to normal wear and tear. Instruments can be delivered to your home or your school.
Should You Buy At Sweetwater
So now that weve discussed all of the benefits of shopping at Sweetwater, the one question still stands.
Should you buy at Sweetwater?
The answer is a resounding Yes, you should shop at Sweetwater. If youre comfortable with buying musical instruments and gear online, then you wont find another online music retailer that offers such robust benefits.
However, since they dont have any physical stores , if youre an old-school guitar player who NEEDS to feel the guitar in your hands before buying, then youll need to look elsewhere either in a local guitar shop or Guitar Center.
Sweetwater Also Supplies Churches And Institutions Can You Speak To Any Recent Trends There
Churches especially scrambled quickly to shift their services online and, as a result, sales of microphones, interfaces, cameras and related production equipment have all seen a significant uptick. Our team got out in front of things when the situation in China developed, which is where a large number of these products come from. We increased orders before China shut down, which enabled us to be in a better position to fill customers orders without delay.
Don’t Miss: Can You Get Apple Music For Free With Verizon
Fort Wayne International Airport
Leave the airport terminal by driving about 1.6 miles north on Indianapolis Road. Turn left at Airport Expressway and continue about 3.6 miles to I-69. Take the I-69 N onramp and continue north approximately 10 miles to Exit 309B . Take Exit 309B and continue west on US 30. At the first stoplight, turn left onto Kroemer Road.
They Have Almost Literally Everything
Sweetwater has an incredible inventory covering guitars, amps, pedals, speakers, plus basses, drums, keyboards, all the way through recording gear and even live sound and lighting gear.
In fact if you sign up for Sweetwaters mailing list, they will send you out a regular catalog of over 600 pages of amazing gear. Youll never again have to be bored on the commode when you can sit and dream of owning a $25k Les Paul, or a $250 Schecter if thats more your style.
You May Like: What Is Hi Fi Music
Sweetwater Is Proudly Headquartered In Fort Wayne Indiana
These days, its common for organizations to have offices or storefronts in multiple states or even countries, but at Sweetwater we do things a little differently. To promote deep connections between our staff and our community, the entire Sweetwater team works out of our single, large campus in Fort Wayne, Indiana. What do we love about Fort Wayne? Well, pretty much everything! With a population of around 265,000, Fort Wayne has big-city amenities with a decidedly small-town feel, including an active music and arts scene and thriving food culture with over 500 restaurants. And, Fort Wayne is incredibly family friendly with numerous parks, museums, and a celebrated childrens zoo.
The Sweetwater campus reflects our passion for the community. Not only is the Sweetwater Music Store open to the public with its vast Guitar Gallery, drum room, and the largest on-site inventory of any music store in the country but our customers and community members are welcome to come and enjoy the rest of our space, too. The Sweetwater campus includes a fantastic restaurant, a world-class coffee shop, a performance stage with free shows held weekly, an arcade and golf simulator, and an epic slide! The Sweetwater campus is a great place to spend time with friends and family while surrounded by the most amazing instruments and audio equipment in the world.
Things You Didnt Know About Sweetwater
Sweetwater on Jan 19, 2021, 12:00 PM
If youre here, then you know Sweetwater is an excellent place to shop for gear. You probably also know that we offer unmatched customer service with a personal touch unlike anyone else in the business. But did you know that Sweetwater started as a mobile recording studio, operating out of the back of a VW bus? Or that Sweetwaters staff is primarily made up of musicians? Well, weve compiled a list of 10 Sweetwater facts to help you get to know us a little better!
Read Also: How Much Do Music Engineers Make
The Sweetwater Band & Orchestra Story
Our story begins in 1933, when Milt Mynett, who was known around town for his band and orchestra instrument expertise, decided to open his own music store. Many successful years passed for Mynett Music, first under Milts leadership and later under that of his son Chuck, carrying on the tradition of excellent repairs and service and providing quality rental instruments to students throughout the Northeast Indiana region.
Our business has become what it is today through the support and generosity of our loyal customers. Take Chuck Surack, an accomplished saxophone player and local entrepreneur who had long been a customer of Mynett Music. When it looked as though Mynett Music might close in 2016, the founder of Sweetwater, the largest online music retailer in the nation, stepped in. Chuck Surack recognized our commitment to providing the best experience to our customers, and his mission to always do the right thing for our community compelled him to keep the only locally owned band and orchestra retailer running.
Is Guitar Losing Popularity
The numbers are pretty shocking. In just the past decade, electric guitar sales have dropped by a third, from 1.5 million to a new average of just over 1 million. As you can imagine, this trend has been hell on small music stores, but even large music retailers have been experiencing pain due to waning guitar sales.
Recommended Reading: How To Check Your Apple Music Stats
Service Has Been Foundational To Sweetwaters Success And Its Known For A Relationship
While I wouldnt exactly characterize our current workflow as business as usual, the way we engage with and help customers every day hasnt changed. Its at the core of who we are and what we do. Our philosophy puts relationships above sales, and its been in place since I founded Sweetwater in 1979. Back then, my goal was to help my friends make music.
Today, thats still the goal we just happen to have millions of friends. That foundation is what has allowed us to continue to provide the same level of customer service even during these trying and unprecedented times. We sell 50,000 products and they all inter-relate and interconnect, so you really need advice. Our sales engineers can help a customer figure out how to use an Apple computer with a specific software and a specific interface, with their Les Paul guitar.
How Many Packages Are Going Out The Door
Were shipping between 10,000 and 12,000 packages daily. Thats up about 8 percent over this time last year. Our distribution center which is allowed to be open is pretty darn functional. Were at 95 percent capacity with our employees who are comfortable working along with temporary warehouse help.
Also Check: How To Write Orchestral Music
So Cut To The Chase Is Sweetwater Legit
Bottom Line: Yes. Sweetwater is the biggest online musical instrument retailer in the US, serving millions of customers a year, and have top ratings on all review sites. You should have absolutely no reservations in ordering with them.
They have a 4.47 rating on SiteJabber with 684 reviews. They rate 1st for music equiptment sales, and get top marks for service, value, shipping, returns and overall quality. They have 82.7% positive reviews for the last 12 months, with comments like hands down the best customer service in the music gear industry, and my sales engineer is knowledgeable about every aspect of pro audio and never pushes me to buy anything.
They have a 4.7 rating on Trustpilot with 594 revirews. 89% of customers rated them excellent overall, with recent reviews praising the sales staff, and commenting that even hard to find items were in stock.
They have a 100% Trustscore on Scam Advisor, based on over twelve thousand reviews. They have zero negative highlights zero!
They have a 4.9 rating on , based on over eleven thousand reviews. Google lists as highlights the fact that they have on time delivery of over 90%, accurate and undamaged orders of over 95%, with 94% five star reviews overall.
ResellerRatings gives them 9.51 out of 10 based on 1431 reviews , noting they have 95% five star reviews. The most recent review there when I looked started with Nobody compares to Sweetwater when it comes to customer service.
Reasons To Shop At Sweetwater
When it comes to shopping for guitars and other musical equipment online, Sweetwater is my personal favorite.
It provides a slew of different benefits that make the overall research and buying experience a complete breeze.
Also, whenever I buy guitars from Sweetwater, I can feel confident in my purchase due to their amazing customer service and customer satisfaction guarantee.
When youre purchasing equipment that can cost upwards of hundreds, or even thousands of dollars, it helps give you peace of mind knowing that you will be taken care of if you experience any issues with your order.
Here are some of the main advantages of shopping at Sweetwater compared to any other music retailer.
Don’t Miss: How To Publish Your Song On Apple Music
Is Sweetwater Legit Company Background Info
To help give you an idea of just how legit Sweetwater is, heres a little bit of background information about the company.
Sweetwater Sound was founded by Chuck Surack in 1979 and remains the president and CEO of the company to this day.
Their headquarters is located in Fort Wayne, Indiana and they only have a single physical location.
While Sweetwater may not have physical locations, its still one of the largest and most reputable music retailers in the world, next to Guitar Center.
To put it into perspective the company reported $805 million in revenue as of 2019 and has 1,531 employees.
Sweetwater Sound is one of the industry giants and trusted by the entire guitar community. Some guitarists hate shopping at large retailers like Guitar Center in favor of local guitar stores, but Sweetwater has actually built up a dedicated fanbase over the years.
Sweetwaters Website Is A Substantial Pro Audio Knowledge Base
With over 50,000 products , Sweetwater.com is an excellent resource for exploring every imaginable type of studio gear and musical instrument. However, Sweetwater.com is also a music technology knowledge base with a gigantic repository of information, tips, tricks, and techniques. Our online magazine, inSync, is loaded with incredible content from interviews with artists and industry experts to long-form tutorials and gear shootouts. InSync covers every aspect of music making with information relevant to both beginner and expert musicians and engineers. It also includes an enormous glossary of over 5,000 music and audio technology terms for a quick, go-to resource when youre researching your craft. And, it is updated almost daily for the freshest info. We suggest bookmarking it or setting it as your home page!
Are you interested in more Sweetwater insights? Take this online tour, or better yet, come visit our campus in Fort Wayne, Indiana, anytime for a tour. Wed love to show you around! Or join us for GearFest 2020 on June 26 and 27. Give us a call at to learn more.
Also Check: How To Get Your Music Published