Monday, September 19, 2022

Best Western Music Capital Inn

Exceeded Our Expectations Aaa+++

Best Western Music Capital Inn – Branson – Branson Hotels, Missouri

Having had so many disappointing experiences with hotels in the past, from the moment we walked into the Best Western Music Capital Inn, we were relieved to notice the cleanliness and overall pleasant presentation. The staff was very helpful, since we had reserved two rooms for two nights via Expedia, with the 2nd night being added on a later date, the rooms wound up being separated, so we’d have to move our belongings to a different room for night #2. The staff went out of their way to fix the issue and keep us in the same rooms for both nights. The rooms were clean, updated and very-well kept. The indoor pool area was also nice for our kids to enjoy on a rainy night. And the breakfast both mornings was surprisingly good. Everything about the hotel exceeded our expectations. Great value! Would highly recommend.

Great Hotel Housekeeping Issue

I’ve stayed here several times now. The hotel is clean, the rates are decent and the location is good. Last month and this month, I did have a problem with the housekeeping. At 9 a.m., they left a basket and note saying since we had the Do Not Disturb sign up that we missed cleaning. I opened the door and said that I still wanted my room cleaned. We went down to breakfast with our signs still up, since were were not ready to leave for the day yet. 20 minutes later, we go up and she’s in the room cleaning. I was a bit annoyed, since we weren’t done in the room and my stuff was laying out still. I did talk to the front desk and they said that this wasn’t supposed to happen. That they are supposed to clean all day. They are also never supposed to go into rooms when the Do Not Disturb sign is up. Hopefully we will not have any trouble if we come back. Again, this is the only downside of our last 2 trips. Altogether, it’s a nice hotel.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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Best Western Music Capital

From the moment we walk through the door. We were impressed from the decor everywhere we nods to music from the drum kit hanging from the ceiling to the pictures on the wall and the numbers on the doors. We were greeted with a sincere welcome from Brenda the front desk clerk. Check in was a breeze

Kathy Woods, Other at Best Western Music Capital Inn, responded to this reviewThank you for the 5 star review! We appreciate your business and the great things you said about your stay.

Great Place Great People

Best Western Music Capital Inn

We never consider staying anywhere else in Branson. The people are so helpful, congenial and accommodating. It is like going home to see family since we normally stay there three times a year. We enjoy knowing the people we are dealing with. They are very helpful in helping us find different events.

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this reviewThank you for staying at Best Western Music Capital Inn. We appreciate your loyal repeat business. Music Capital Inn is known for our friendly fantastic service. We will look forward to welcoming you back again later this season.DanielManagementBest Western Music Capital Inn417-334-8378

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Where To Stay On Your Next Trip

Every year our church group comes to Branson for a couple of nights to fellowship and have a wonderful time. Staying at Best Western Music Capital Inn made it all the more wonderful. The staff were great and very accommodating. Breakfast is great too….Everyone had a great stay. Will come back again..

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewThank you, Karen G, for bringing your church group to Branson and for staying at the Best Western Music Capital Inn. We are glad everyone enjoyed their stay as much as we enjoyed having you! We look forward to your return!Sue Gordy, GM

Nights Stay Was Overall Good

When we arrived the elevator wasn’t working so that was not fun to lug our suitcases up a flight of stairs but it was fixed the next day. Internet connection is very poor. But the staff is friendly and the breakfast was decent.

Kathy Woods, Other at Best Western Music Capital Inn, responded to this reviewThank you for your great review! We love when our guests take the time to leave comments on TripAdvisor for future guests to view.

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Pool Is Heated And Open Late Lobby So Welcoming

Just got back. Went to watch a Christmas show in Branson. Got back late but my kiddos still were able to swim since the pool was open until midnight. It’s salt water and heated. Boys were enjoyed that it wasn’t freezing! Next morning Mr. and Mrs. Claus was in the lobby at breakfast visiting with the kids. One of the staff sang a song. It felt so warm and welcoming. And the room was set up with an extra sink and mirrors making it easier for everyone to get ready.

Sue G, Manager at Best Western Music Capital Inn, responded to this reviewThank you for choosing to stay at Best Western Music Capital Inn. It was our pleasure to exceed your expectations during your stay. Every December we are privileged to have Mr. and Mrs. Claus come visit us. Thank you again for staying with us and we look forward to welcoming you back again next season.DanielManagementBest Western Music Capital Inn417-334-8378

Nice But Nothing Fancy

Best Western Music Capital Inn – Branson – Branson (Missouri) – United States

Quick overnight stay in Branson. Hotel lobby was very nice & staff was extremely friendly. Rooms were clean but a bit outdated. Beds could be more comfortable. Thought the rate was a bit high but it was the weekend. Would stay there again although it wouldn’t be my first choice.

Sue G, Manager at Best Western Music Capital Inn, responded to this reviewThank you for staying at Best Western Music Capital Inn. I am pleased we were able to exceed you expectations in cleanliness and quality. We have recently changed out our mattresses for brand new mattresses. I would love to hear back from you on your room number so we can make sure there isn’t a defective mattress. Thank you again for choosing to stay with us and we hope to welcome you back again soon.DanielManagementBest Western Music Capital Inn417-334-8378

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Best Western Music Capital Inn Branson Mo

Friendly staff, cleanliness and the breakfast ! Anything you could possibly imagine for breakfast was at your finger tips…The food was always fresh, hot, and plenty of it. This went on for our entire stay.!!! Had a wonderful location !!!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewThank you, Shirley P for this great review We are glad you enjoyed our full hot breakfast! It’s important to us that you get your day off to a great start! Please come back and see us again!Sue Gordy, GM

Didn’t Get What I Paid For

Staff was very friendly and nice very helpful but we were very unhappy that we did not get the room that I ordered and no one did anything about it the maids did not clean our room and I ended up having to clean my room myself not the kind of vacation I wanted not sure if I would stay or recommend this place

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Excellent Place To Stay

We came here to meet up with my sister and her family from Minnesota. We could not have asked for a better place to stay. The gift shop they have is awesome. The breakfast was very good and all the people that work here very pleasant, helpful and so courteous. The room was clean and nice. We all enjoyed our stay there.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewBranson is a great meeting place, genesclocks! There is so much to see and do…and there is always something going on! So happy that you were able to get together with your North relatives, and glad you enjoyed your stay!Sue Gordy, GMBW Music Capital Inn

Will Definitely Stay Here Again

Best Western Music Capital Inn

This was a very clean and comfortable hotel. Front desk and other hotel personnel were very pleasant and helpful. Breakfast was excellent and they kept everything full and clean. Lady in the gift shop was very helpful on directions and tickets for shows. She even told us back ways to get to places.

Hailey W, Public Relations Manager at Best Western Music Capital Inn, responded to this reviewThank you for taking the time to write this nice review, Pat. We’re happy to have been able to assist you! We are glad that you had a nice visit in Branson and hope to see you again soon!

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A Great Place To Stay

We stayed at the Music Capital Inn several days. The rooms are very comfortable and clean. The staff friendly and caring. The complimentary breakfast is hot, varied and tasty. We thoroughly enjoyed our stay at the Best Western Music Capital Inn

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewThank you, Snowbears4440 for choosing the Best Western Music Capital Inn for your stay in Branson! We are glad that you thoroughly enjoyed your stay, and we hope to see you back in Branson again soon! We are all geared up for the Ozark Mountain Christmas Season….and the lights are on!!Sue Gordy, GM

One Awesome Place To Stay

We just spent four nights at the Music Capital Best Western in Branson, Missouri. I have to tell you it was a good visit! Our bed was comfortable with clean crisp sheets! The room was clean and you weren’t afraid to walk barefoot on the carpet, I have been in those places. The staff were helpful and friendly, the bathroom comes with not just soap and shampoo but they have these samples of salt scrub and special soaps. I always look the bathroom over for cleanliness and this one passed with flying colors! They offer a full breakfast for free, eggs, gravey, bagels, waffles, and more! They even have a salt water pool to enjoy!Well I would like to keep this place to myself but I guess I will share the news, it’s a return place!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewWow! Thank you, Bellatravelingshoes, for taking time to write this great review! I can see that you thoroughly enjoyed yours stay! We certainly do appreciate your recommendation to others also! Please come back and see us again, soon. The 2016 Season in Branson is promising to be the biggest ever!Sue Gordy, GMBW Music Capital Inn

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Had Everything I Was Looking For

This hotel had everything I was looking for. It had a adequate size indoor pool that I used to get some exercise laps . Breakfast with “Make your own Waffles” . Location was off the 76 strip, but within easy access to shows and activities on 76 strip. Very quite area. The hotel is not prefect but did have everything I was looking for. For example I had refrigerator problems where I had to play with the dial to get right temperature I finally figured out that if I turned the dial all the way toward the MAX and heard / felt a click, that was turning it off. Then I turned the dial back to about half way. This was a good temperature for the refrigerator. The sheets look like they were old, but they were clean. Towels were great. Pillows were fluffy, but I like flat. No problem though, because I always bring my own pillow. Staff were always friendly and made me feel welcome. The hotel I stayed at the day before had “not so friendly” staff. It makes a big difference.

Great Place To Stay In Branson

BEST WESTERN, BRANSON, MISSOURI

Just a really great place to stay….close but not in all the traffic….really like to stay here when in Bransonwill stay here again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!ok I am not a fan of all the surveys you ask for….it a great place to stay

Sue G, General Manager at Best Western Music Capital Inn, responded to this reviewI am glad you completed your survey and took the time to write this “5” review for the Best Western Music Capital Inn. Our team members work hard to ensure that all our guests have a great stay and they love to see their work rewarded by comments like these! We are so happy that you enjoyed your stay and we look forward to seeing you again the next time you visit Branson!Kindest regards,Sue Gordy, GM

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Good Hotel For The Price

The hotel was clean and the exterior and interior area looked nice. The only issues I had was hotel was understaffed and they put chemicals in the pool while people were swimming. He said it was safe for us to swim. Just a few minutes after dumping multiple chemical into pool and jacuzzi an inspector came in to test the pool. This should have done when the pool was closed. Other that that the stay was enjoyable and I would stay here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewThank you for choosing the Best Western Music Capital Inn for your recent stay in Branson, Randy B. I also thank you for informing me of your experience with the pool chemicals. We use the feedback we receive from our guests to make improvements for our future guests, and I have addressed this issue with our maintenance department and we do apologize. It is customary for pool maintenance to be performed in the early morning hours prior to opening the pool at 9am. I m glad that you found your stay to be enjoyable, and we look forward to your next visit to Branson!Sue Gordy, GM

Good Place To Stay In Branson

We like this hotel for a variety of reasons. First, it’s typical Best Western: Not ritzy, but a very good hotel for a reasonable price. It’s well located on Shepherd of the Hills Expressway, close to everything but not right in the middle of the busiest section. It’s well-managed, and the employees are friendly and helpful. It’s a good hotel for the price.

Sue G, Manager at Best Western Music Capital Inn, responded to this reviewThank you for taking a moment to review your stay with us. I am pleased we were able to exceed your expectations with our friendly fantastic service. Thank you again for staying at Best Western Music Capital Inn.DanielManagementBest Western Music Capital Inn417-334-8378

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Clean Rooms Good Breakfast Excellent Customer Service

Came in with a College Volleyball Team had several rooms. All rooms were clean, with comfortable beds but the service and breakfast were outstanding. This hotel goes out of its way to make you feel at home. Little touches such as the sugar scrub and the hotel’s staff asking about our tournament make this place special! Would highly recommend.

Nice Hotel And Good Staff

Hotel a Branson

It’s been a few years since I stayed at this hotel. Our room had a slightly musty smell to it, but I had some freshening spray with me which seemed to take care of it. The beds are comfortable, towels are plush and you have very hot water with good pressure in the shower. The breakfast in the morning is pretty good with a nice variety . It’s easy to get in and out of this hotel since it is on Shepherd of the Hills Expressway instead of on highway 76.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this reviewThank you Vicky C for your kind comments regarding your stay at the Best Western Music Capital Inn! We appreciate you for taking the time to post this great review! Please come back and see us again!Sue Gordy, GM

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Great Staff Great Location Very Uncomfortable Room

I will say that the property itself is clean, beautiful and well taken care of. The staff is so friendly and accommodating. Loved that they even wished my husband a happy birthday. We enjoyed the hot tub but the heated pool was just a tad chilly for my son. The reason why I am leaving a 3 star is because of the room. The bed was so uncomfortable and where we were located in the building allowed us to hear everyone coming and going so badly that neither my husband or I slept well. My son was also super restless to the point where at 245 in the morning my husband and i decided we needed to change hotels. The staff was helpful in trying to find us a different room in the hotel but due to the rooms being full, could not moved our room. We ended up going to a different hotel, with much more comfortable beds and quieter rooms Around 4am in the morning. I would say that I give the staff and the location a 4.5. The rooms I give a 1 for comfort.

JBroadway81, General Manager at Best Western Music Capital Inn, responded to this reviewWe appreciate your feedback and sorry to hear the bed wasn’t as comfortable as you’d like. I will look into the rooms bedding and if needed will change it out. Hope you will come back and give us another opportunity as we do have rooms with newer mattresses. We try to upgrade mattresses each year so give us a call for your next reservation and if we have a room with a newer mattress available for rent, we will get you in it.

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