Why Wont Alexa Play Music
There are many reasons why an Alexa-equipped device like an Amazon Echo might not be playing music at your command.
- The internet connection isnt working. Without the internet, Alexa cant connect to the streaming services that play music.
- Alexa didnt hear you, or the microphone was turned off. If youre using voice commands to request music and not getting a response, it could simply be that you and the device arent communicating successfully.
- The device needs to be reset. You dont often have to do a hard reset on devices equipped with Alexa. It manages to work most of the time without any intervention. However, sometimes performing a hard reset can ensure that it starts working again.
- Your account has a problem, and the device isnt active. You might have to check to see whether its programmed and functional.
- Specific settings on different devices with Alexa can also cause them to fail to play music at your command. Its essential to check all your device settings to see whether theyre correct for the current time and location.
- Sometimes a streaming service rids itself of particular artists or songs. You may have requested something that isnt available.
No matter why your Alexa device isnt playing music, theres a fix. Most problems with these devices are straightforward and quick to fix.
Play Music On Your Amazon Echo Over Bluetooth
The final option for listening to music for free is to use your Echo as a Bluetooth speaker.
Simply say Alexa, pair and go to your phones Bluetooth settings and find your Echo in the list of available devices. Tap on it, and approve the pairing request.
If this doesnt work for any reason, you can use the Alexa app. Go to Devices, tap Echo & Alexa at the top, select the Echo you want to pair from the list and, in the Bluetooth Connections section tap Connect a Device.
This is no different to using your phone with your cars Bluetooth, but you can say Alexa, disconnect to stop it playing audio from your phone and Alexa, connect to to re-connect in future.
Also, youll find the Bluetooth connection will re-establish automatically when your phone is in range of your Echo.
Fix 3 Make Sure Your Subscription Is Active
In addition, you need to confirm that your subscription is active if have a member. Heres how to do that:
Step 1. Open your default browser on the device, and then visit the Amazon website and sign in to your account.
Step 2. Tap on your name icon above Account & Lists at the top of the screen.
Step 3. Navigate to the Memberships & Subscriptions section and check if the status is active. If not, reactivated it and see if the Alexa not playing music issue gets solved.
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Turn Off Your Explicit Language Filter
Alexa gives you the option to block songs that have explicit language.
So if Alexa wont play a specific song you requested, it could be your explicit filter is turned on.
To fix this, these are the steps to follow:
And there you go, Alexa can start playing your favorite tunes. Even those with explicit language.
Turn On And Off The Alexa Device
The first thing you should do is reset the device that youre asking Alexa to play on. Since there is more than one device running Alexa, you may need to check your manual if it is unusual. For an Amazon Echo, however, you do the following:
Its essential not to rush the process. You want it to fully shut down before you turn it back on.
Other devices might require removing batteries or other steps. Check the steps for the device youre using, and follow them exactly. Most electronics have a way to hard reset without actually deleting your settings.
How Do I Link My Amazon Account To Alexa
Linking your Amazon account to Alexa allows you to do a variety of tasks, such as controlling your smart home devices, listening to music, and more. You can also use voice commands to access information about your Amazon account, such as your order history and payment methods. In this article, we will show you how to link your Amazon account to Alexa.
To link your Amazon account to Alexa, you will need to have an Alexa-enabled device, such as an Echo, Echo Dot, or Echo Show. You will also need to have the Amazon Alexa app installed on your mobile device.
First, open the Amazon Alexa app and tap the Menu button. Then, tap Settings, and tap Accounts.
Next, tap Link Your Amazon Account.
Enter your Amazon login credentials and tap Sign In.
If you are not already logged in to your Amazon account, you will be prompted to do so.
Next, tap the Allow button to give Amazon permission to access your account information.
Once you have linked your Amazon account to Alexa, you can control your smart home devices using voice commands. You can also access information about your Amazon account, such as your order history and payment methods.
Check That The Song Is Available To You
There are a few aspects to checking whether the song is actually available.
- The song may no longer be available on the platform.
- Your music account may not be connected to your Alexa device.
- Your music account may have lapsed.
- The streaming service could be down and unable to comply with Alexas request.
You connect your music apps to Alexa using the app. You should download and install it to your phone before troubleshooting the music service connection.
If anything isnt connected, youll have to log in with your user ID and password.
You should also sign into your music services directly through their websites. Search to be sure the song youre looking for is there and that your account is active. If it isnt, youll have to fix or activate an account and then connect it to an Alexa-enabled device before listening.
Most streaming services have a page where you can check that the service is working correctly. Check that too if Alexa still wont play a song. If other users are having issues, there may be an unreported problem. In most cases, you will have to wait until the service is available again.
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Fix : Check The Number Of Devices Currently Streaming
Amazon Echo devices have a certain limitation when it comes to streaming music on devices at the same time. Check the number of Alexa devices streaming music right now.
Reconnect Your Echo To The Internet
Maybe Alexa isnt playing music because your device got disconnected.
It may be because you changed your WiFi name or password.
Or your device is too far away from the router.
Follow these steps to reconnect your Echo back to the internet:
Once the connection is back, time to play some music with Alexa.
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Can I Use Alexa As A Speaker Android
Heres how: On your phone, open Settings> Bluetooth> Toggle Bluetooth on. Now say to your Echo, Alexa, pair, or Alexa, turn on Bluetooth. Your Echo will enter pairing mode and Alexa will say Searching. On your Android phone, your Echo or Echo Dot will appear under Available Devices.
Restart Your Echo Device
First off, you want to restart your Echo device to ensure any recent changes made in the Alexa app apply to your Echo device. Perhaps that could cause the issue youre experiencing.
To restart your Echo device, unplug it from the power source and wait for about 10 to 20 seconds and then plug it back in.
Next, force-quit the Alexa app on your phone and open it again. Try playing Apple Music again to see if it works.
If youre still having the same issues, continue to the next step.
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Solution 0: Restart The Internet Connection
Are you having trouble connecting your device to the Internet? If so, it may be due to a problem with your existing internet access. Rebooting your network and modem may be all thats needed to get the music playing again.
Pull the plug on your modem and router. After being turned off for so long, they will be able to start again with a network link. The best way to reset your connection and make sure it stays that way for several minutes.
Plug your modem in again and then wait for some time until it gets connected. Make sure you take your time with this. Turning it on prior to your modem may offer unsatisfactory results. Now, you should plug your router in. Then, wait until it gets connected.
Follow the Steps Mentioned Below After That.
- Open Alexa to proceed.
- After that, select the device that should be tested.
- Select the option called Update WiFi.
- Check if the connection is active on the app.
Its worth repeating the tune to see if it plays if it indicates its active. If it doesnt get it going, try switching to a different command. In such a case, the Alexa-enabled gadget should be able to hear you clearly.
Still, the fact that music doesnt play could be an indication of sluggish or delayed connectivity to the Internet. When this occurs frequently, contact your Internet service provider.
Make sure nothing is obstructing it, and consider raising it to see if that improves the signal strength.
Transferring Music To A New Country
Changing your Amazon Music country to your current location is also a good idea. Follow these steps to do so:
Step 1: To begin, go to music.amazon.com on your computer and type in music.amazon.com.
Step 2: At the bottom of the left panel, click on your name. From the menu, choose Your Amazon Music Settings.
Step 3: Youll be redirected to the preferences page. If its showing a different country than your current location, scroll down and click Move your Music account.
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How To Manage Whats Playing On Amazons Echo
Once the music starts to play, control playback using specific commands. For example, say, Alexa, skip this song, or, Alexa, restart this song.” Here are a few more commands to try. Just say Alexa,” and then continue with the command:
- Volume up or Volume down
- Who is this artist?
- Play a station I havent heard in a while
- Play something more like this
- Play the artist I was listening to yesterday
- Thumbs up or Thumbs down
Which Music Services Support The Feature
You can use Alexa to control multi-room music from Amazon Music, Prime Music, Apple Music, Spotify, Pandora, Sirius XM, TuneIn, and iHeartRadio. Keep in mind the feature does not support any Bluetooth connections while streaming, such as to external speakers, unless it’s a wired connection to an external speaker . You also can’t fast-forward or rewind for music playback.
If you’re using Amazon Music, you cannot use multiroom groups if you’re on the Individual Plan or Single Device Plan.
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How To Play Amazon Music On Any Device
If youre already using one of Amazons popular services , you may want to complement the experience by including Amazon Music. The app gives access to millions of songs to enjoy for days on end. But how do you play Amazon Music on your particular device?
There are plenty of options when it comes to activating an Amazon Music app. Whether youre an Android or iOS user or want to listen to music from a smart TV, Amazon Music has got you covered. Read on and find out how to enable Amazon Music on nearly all platforms imaginable.
Best Ways To Fix Alexa Not Playing Music From Amazon Music
How many times have you uttered a command and Alexa powered Echo didnt respond? Lost the count, right? Many users are experiencing the same. When they ask Alexa to play a song, it doesnt play music from Amazon Music or any other service. If you are going through the same issue, you will get to know how to fix it here.
If you have an Amazon Prime account, you get access to Prime Music that is home to over 2 million songs. You dont have to manually set it up in your Echo as it automatically detects the subscription without installing the Amazon Music app. Issuing commands such as Alexa, play the xyz song should play the requested track.
But if the Echo isnt playing any song from Amazon Music, no need to fret. Just follow the fixes mentioned here to resolve the Alexa wont play music from Amazon Music issue.
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Alexa Can’t Perform A Skill
With thousands of available skills for Amazon Alexa, it’s no surprise you might have trouble playing one or two.
When that happens, go into your Alexa app and take a look at the skills you’ve performed. Open the app and select the More button and then Skills & Games. On that page, select Your Skills. Choose the skill you’re having problems with and then disable it. Then re-enable it.
This simple on and off fix can work pretty well in most cases. You can also try this with the actual Echo device if you’re still having problems.
You also need to make sure you’re calling the skill by the correct name. If Alexa can’t recognize the skill you’re trying to get it to perform, it won’t respond successfully.
Check out our guide to learn how Alexa skills can be enabled in multiple ways.
Free Spotify On Alexa
If you use Spotifys free tier, you can link it with your Amazon account in the Alexa app as described above.
Unlike paying customers, those on the free plan cant request any song they want. Instead, they can ask Alexa to play any playlists theyve previously created as well as Spotifys own playlists. You can also ask for the Discover Weekly playlist, which is personalised to you, based on your music tastes.
Obviously, your listening will be interrupted by adverts just as if you used the Spotify app, as free services are funded by ads.
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How To Play Amazon Music Offline
You can listen to Amazon music offline on an Android, iPhone, or iPad. Heres how to do it:
Change Account And Device Country/region
In some cases, Alexa may not be able to play Amazon Music songs due to mismatched country/region settings between your Amazon account and your Alexa device.
Therefore, make sure that your Amazon account and Alexa device country/region match, and if they are different, change them. To check/change each country/region, follow the procedure below.
Amazon account country/region settings:
Alexa device country/region settings:
After changing the country/region settings for your Amazon account and Alexa device, make sure you play Amazon Music songs again on Alexa.
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Disable The Content Blocking Function
In some cases, Alexa may not play some songs on Amazon Music due to a filter feature that blocks inappropriate lyrics for the song.
Therefore, disabling the content blocking function may make it possible to play the music normally.
To disable Alexas content blocking feature, follow these steps:
If you can disable the content blocking function, check if the song can be played normally.
Reset Your Alexa Device
You can completely reset your Alexa device to clear any bugs and help connect you to music services again. Keep in mind that youll have to go through your settings and redo everything.
Not every device resets the same even each generation of Echo device has a different method. Check the manual for the device youre using to see how to reset it and tips for setting it up again.
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